Sunday, April 22, 2007

The Recruiter,

As an agent of transformation I can bring to your organization a successful track record, with 20 years in the IT and Geomatics industry, during which I lead the development of various project opportunities of GIS consultancy services, E-GIS implementations, deployment of a major IT infrastructure and an enterprise content management, to enterprise engineering management systems. My in-depth knowledge and extensive experience with both local and international works, in Federal, Government, Municipal, Public, Utility, and Engineering Sectors has enabled me to embrace a broad spectrum of competencies; IT consultancy services, project management, solid business development skills, multi site operations, technology support through to technology architecture, strategic visioning and tactical planning.

My flexibility and self motivation has lead me to become an innovative management leader, I have delivered significant client improvements to the IT strategic and tactical planning cycle. Initiated and implemented enterprise information architecture, reorganized and supported a CAD/GIS core center, AIM implementation from a PDM approach, ECM, DMS and workflow system, O & M technology support area. These accomplishments, as determined by the client, “represent a significant step forward in the way we support our business”.

Bringing a comprehensive track record in providing dynamic thought, leadership, sound perspective to business problem solving, people management, and strong business acumen. I am very competent in strategy, creativity for technology solutions, architecture, IT infrastructure, operations support, communication abilities, and through client satisfaction I was able to build on new opportunities and gain work additions. That makes me a value added team player looking for a challenge.
I look forward to further contribute to your business.
Sincerely,

Shareef Refaat

Objective:
General Management, Business Development, or Project Management Position in operations to improve bottom profits through cost effective programs.

Profile
Executive manager with extensive experience both local and international in the IT and Geomatics industry, embracing a broad spectrum of competencies; general management, project management, business development, multi site operations, marketing and finance, technology support through to technology architecture, strategic visioning, and tactical planning. My flexibility and self motivation has led me to become an innovative management leader, with solid business development skills, consultancy services, and strategic alliance experience. Hands-on leader skilled in balancing user requirements, corporate objectives, and technology capabilities, successfully negotiated government works, and penetrated new markets. Decision maker with strong startup, turnaround and growth record, solid combination of business and technical acumen. Initiated and implemented enterprise information architecture, reorganized and supported a CAD/GIS core center with AIM implementation from a project management approach, ECM, DMS and workflow system, O & M technology support area.

Computer Skills:
Comprehensive experience in diverse hardware, software, operating systems, networks, IT solutions, and infrastructure with Strong working knowledge in Microsoft products such as, MS Windows XP Pro, Office XP Pro, MS project, MS Exchange, Geo Media Professional, Geo-Media Web Map, Corel Draw, IBM Rational Rose, UML, Rational RequisitePro, Primavera and MS Project as main scheduling and progress tracking tool, Intergraph’s project methodology SOLUTION Engineering, Prince, Prince II, RUP methodology, Primavera, Visio Technical, DacEasy, Quick Books….. Computer courses: Project Architect, MicroStation 2D & 3D, Model View, Smart Sketch 2D, Project Layout, Inter Plot Utility, Draft Works, Advance Level in MS Access, MCSE+IIS - Windows NT 4.0, May 1999.

Experience:
DBM Informatique Inc, Montreal, Canada. 2004-Present
Owner, Managing Director, Senior IT Consultant
 Currently functioning as a Principal Technology Consultant providing technical support to BELL (BIMS) Business internet Management Services division (3 month assignment).
 Delivered significant client improvements to the IT strategic and tactical planning cycle, initiated and implemented DMS and workflow as part of a BPR assignment to automate Discreet Systems Design Inc. business processes.
 With excellent communication skills I was able to promote and develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value as an assignment for TELDA International inc. (3 Month assignment)

DBM Computers LLC, AbuDhabi, UAE. 1997-2004
Founder/Partner, Managing Director, Senior IT Consultant

Propelled cutting-edge Geo/Engineering Solutions, IT infrastructure, Consultancy service provider to Federal, Government, Municipal, Public, and Utility Department Clients.
 Consulting start-up developed growth through government multi million dollar contracts yielding 30% profit.
 Played the leading role within the technical and the financial consultant team, for some of the largest IT projects in Abu Dhabi (UAE).
 Key in successful negotiation and renewal of multiple 3-year service contracts.
 Cultivated successful relationships with industry-leading international & local companies.
 Advised clients of the DIWAN of Crown Prince and Chamber of Commerce chairman’s office on solution management integration process,
 Increased billable hours utilization from 67 to 80% and reduced project cycle times 20%.
 Created $1.7 M. in new business while saving 250k through operational improvements.
 Added 3.5 M revenue for customized solution development services.
 Penetrated new markets via strategic partnerships with GEOPLAN-OPUS, (Canadian Geo Project Center CGPC / Geomatics Industry Association of Canada GIAC) and GEOINTGRA
 Created $2 million revenue stream by building technology alliances with BENTLEY Systems, NEXANS, and INTERGRAPH that generated and added $4 million incremental revenue.
 Added $1 million annual revenue through partnering with IBM to offer premium service at lower cost.
 Delivered significant client improvements to the IT strategic and tactical planning cycle.

Abu Dhabi Municipality & Town Planning DEP (ADM-TPD) 1994–2000
Technical Assistant to Undersecretary for Operations

 Recruited to lead the IT portfolio for the technical division headed by the undersecretary, I took the end seat approach to empower the executive management with the information needed for their decision making.
 Successfully gained the budget approval from the GPC (General Projects Committee) for the annual development program, based on the study forecast I presented for the various IT projects needed.
 Created a GIS core team center, to prepare GIS leaders to inherit the systems, saving 7% of consultancy work required for the E-GIS project.
 Played a very dynamic role in managing a $2 billion (Cdn.) a year operation office budget and coordinating 26 different committees and a key member of: AIMS Group, GIS steering Committee, PwC BPR IT steering Committee, RED-C (Roads, Engineering, Drainage, Central Services) IT Steering Committee, ADM IT technical Committee, and ADM-GPC joint IT Technical Committee.
 Developed and delivered end-user training programs, training engineering staff in all areas of networking, computer, and OS, Office, CAD/GIS software usage.
 Made a revised study; of Ernest & Young’s proposal to automate the business processes of the Economic Activities Licensing Complex.
 Conducted study, design, training, implementation, and supervision of enterprise engineering information management system from a pilot project to a comprehensive wide implementation to automate the process flow and business activities of the technical divisions, including infrastructure, project design management, Asset Information Management, process workflow and culture understanding mechanism tactics.

DBM Computer Brokers Inc, Montreal, Canada, 1991-1993
Owner, Managing Director

 Established wholesale company specializing in the provision of IT products, peripherals and PCs. Supplied the North American dealers, value add resellers, software houses and fortune 500 Companies with state of the art technology with annual revenues exceeding $2 Million Canadian Dollars.
 Strategic planning, sales strategy and large account startups.
 Built successful practice through referrals from satisfied clients.
 Planned the organization’s strategic direction, implemented new policies and procedures.
 Initiated marketing surveys and drove the Organizations product promotion programs.
 Directed the Company’s activities its management, business development, including the technical evaluation, assessment and quality control procedures

DATEL, Montreal, Canada 1985-1991
Marketing Director, Eastern Canada Division Manager

 Acted in the capacity as Marketing Director and Eastern Canada Division Manager, managing the Sales Division, Results-oriented manager who views challenge as opportunity. Solid grasp of key business drivers and corporate functions.
 Managed business development, engineering, market analysis, pricing, strategic alliances and vendor negotiations.
 Built alliances with Epson Canada, TTX, Panasonic and Ronald DG, Established business development process infrastructure, took revenues from $6 million annual sales to $18 Million Canadian Dollars North American operation.
 Opened eastern Canada division which became company model, and composed dealer partnership programs,
 Managed 2 regional offices servicing the North American markets.
 Negotiated and brokered government contracts, innovated set up for price structuring, organized sales promotions and exhibitions, Conducted product assessment, visibility study for the Eastern Canada Division.

Education: Bachelor of Commerce/Business Administration, Ain Shams University, Egypt.
PMP Project Management Professional certification, in process
Languages: English and Arabic, oral and written, basic French.
Personal interests: Reading, sports, do it your self, flying

Latest project assignment 2002/2004

AIMS Phase II - SPC 144/5A turnkey delivery project.
GENERAL / CONTRACTS MANAGER
Responsibilities and Duties:
Being the Company signatory and representative with ultimate authority over all the work required in completing the requirements of the Contract. Liaised with department and had the authority to make final decisions and executions on behalf of the Contractor. Appointed suitable full-time site based staff to the approval of the department. Ensured resource and plant levels are adequately provided. Generally monitored and ensured adequate progress is achieved. Attended regular meetings with the department. Ensured full awareness of contract requirements was met. Ensured the health and safety is adequately provided for and observed. Maintained full financial awareness and control. Ensured site staffs are provided with everything necessary to execute the contract as required by the department and in accordance with the specification to provide data & document conversion for the AIMS system. This project required the conversion and extraction of data for over 25,000 as built drawings form 370 contracts that built the Abu Dhabi sewer, storm drainage and irrigation networks over the past 25 years. All information was being entered into an Intergraph based AIM & FRAMME application. (Pro. value 4 Million)

Developed and managed a Project as a Geo/Engineering system provider and exclusive business partner with Intergraph Middle east (IMEL) to provide CAD/GIS, AIM solution, site works, inroads survey, hardware, network infrastructure and training for the External Roads Section of Abu Dhabi Municipality & Town Planning Department. Their application was aimed at automating the civil works and the business processes related to land cut and fill projects. (Project value 1.6 Million).

Developed and managed a contract to provide complete systems maintenance for a three-year period for the AIMS Phase I (Asset Information & Management System. The system consists of a number of high-end servers, scanners, microfilm systems, plotters, printers and over 15 high end CAD/Graphic workstations, software, and discipline expertise in Intergraph’s AIM & FRAMME products for sewer and storm drainage systems. (Project value 1.2 Million)

Developed and managed a Project & provided a technical engineering based document and drawing management system for the Sewerage Projects committee Abu Dhabi UAE. To automate the operations and Maintenance activities of the sewer, storm drainage and irrigation networks system. The project was executed in partnership with Intergraph and IMASS UK who provided the hardware, software, and some discipline expertise in Intergraph’s AIM & FRAMME products. (Project value 4 Million)

Developed and managed a project & led a team of Sr. Consultants, conducted a requirements analysis and developed a strategic inception report for the Building Engineering Directorate, Abu Dhabi UAE. The study reviewed the project life cycle of the directorate as related to its activities in architecture, structural, electrical & mechanical engineering, operations and maintenance, contract & project management as well as the information technology infrastructure & human resources. The end product was a report and a detailed comprehensive plan that provided guidance for the implementation of technical engineering and administrative systems for the directorate, then led the implementation, supply & provision of an IT infrastructure to build & commission the computer network of 4000 nods, workstations, servers, printers, plotters, scanners and office automation software, asset information management system, CAD/GIS, ECM and facilities management system to 350 users, and to automate the design office for the engineering divisions. (Project value 3.5 Million)

Developed, managed and conducted study, design, training, implementation, and supervision of an IT solution to automate the technical sections starting with a pilot project then a comprehensive wide solution for IT infrastructure, project design management with an end seat & bottom-up approach, creating a CAD design & approval office, Asset Information Management, process workflow and culture understanding mechanism tactics.